Room

Agenda

Start choosing which sessions you’d like to attend at DevOps Dreamin’.

Day 1 - April 15th

Opening Keynote: The Power of the Salesforce Community

Steve Molis (Principal Salesforce Developer, Epsilon Technology)

Session description coming soon!

DevOps Lifecycle 101

Luke Harris (VP Customer Success, Gearset)

New to Salesforce DevOps or looking to strengthen your foundational understanding? This session breaks down the complete DevOps lifecycle tailored specifically for the Salesforce platform. You'll gain a clear understanding of how each stage connects, the key tools and best practices involved, and how to start building a robust DevOps pipeline that scales with your org.

Transparency: The key to succeeding with GenAI

Sergio Flores (Principal Agile Program Manager, Discover Financial Services)

GenAI is the most disruptive innovation of our time. Come join me for an engaging discussion on the importance of enabling transparency to succeeding with GenAI to empower your Digital Transformation.

Break

Break

Break

Conquering Multi-Org Complexity: A Fireside Chat on Salesforce DevOps

Tom Leddy (Technical Architect Director, Salesforce) and Claudia McPhail (Associate Product Manager, Gearset)

In this fireside chat, Tom Leddy and Claudia McPhail discuss the challenges of managing multi-org Salesforce environments, including deployment complexity, customization drift, silos, and increased costs. They will discuss real-world examples to illustrate the struggles organizations face with multi-org setups and their experiences working with and researching complex multi-org implementations, and the key problems faced by teams who attempt this key stage in their DevOps journeys.

DevOps for an Agentic World

Melissa Hill Dees (Digital Transformation Strategist, Agile Cloud Consulting)

As AI-driven automation transforms CRM, Salesforce Agentforce emerges as a powerful tool for enhancing customer interactions. But to fully harness its potential, organizations need a solid DevOps strategy. This session explores why DevOps is critical for deploying and managing Agentforce effectively, when to implement DevOps processes to support AI-driven workflows, and how to leverage automation, CI/CD, and governance best practices to ensure scalable, secure, and efficient deployments. Attendees will gain practical insights on integrating DevOps with Agentforce, accelerating innovation while maintaining stability in an evolving agentic world.

From Requirements to Reality: Integrating Use Case Paths in Modern DevOps Workflows

Tim Williams (Sr. Project Manager / Business Analyst, Development Consulting Partners)

Learn how to seamlessly integrate use case paths into your DevOps workflow to better align business requirements with continuous delivery. This practical session explores how use case paths enhance each phase of the DevOps lifecycle - from planning and development through CI/CD to monitoring and feedback. You'll discover concrete strategies for using use case paths to improve collaboration between business and technical teams, create more comprehensive test coverage, and ensure faster, more reliable software delivery. Whether you're a developer, business analyst, or DevOps engineer, you'll leave with actionable insights for implementing this approach in your organization.

Building a DevOps Culture: Breaking Down Silos

Emiliano Rodríguez (RevOps Architect, Go Nimbly)

This session focuses on transforming traditional organizational structures where development, operations, and other teams work in isolation and do not . By breaking down these silos, organizations can foster better communication, collaboration, and ultimately, a culture of continuous improvement.

Accessibility Testing and Salesforce: How to Design with Everyone in Mind

Zac Taylor (Senior Solution Engineer, Testsigma)

The session will provide an overview of accessibility testing methodologies, conformance levels, and tools that help organizations meet compliance standards, with a special focus on Salesforce’s approach to accessibility. We will discuss strategies for ensuring digital products are accessible, explore cutting-edge trends in accessibility testing, and provide valuable resources for further learning.

DevOps + Agentforce – Getting Agent Metadata into Source

Mike Reynolds (Sr Technical Product Marketing Manager, Salesforce)

Agents are quickly becoming a key part of how we do business. But how can we include them in our source control? This session demystifies Agentforce DevOps and will empower you to get Agents into your source control.

Day 2 - April 16th

A Beginner’s Guide to Salesforce DevOps

Max Vickers (Sales Engineer, Gearset) and Marina Pojani (Sales Engineer, Gearset)

New to Salesforce DevOps? This session breaks down the core concepts, tools, and workflows that make up a successful DevOps practice in the Salesforce ecosystem. Perfect for those ready to level up their Salesforce delivery process.

The People Side of DevOps: Why Data is Everyone’s Problem

Amy Oplinger-Singh (Head of Growth & Partnerships, Dataimporter)

DevOps is not just about code; it is about collaboration. Yet, when deployments break, teams often blame developers, admins, or bad data without a clear solution. In this engaging and non-technical session, we will explore how messy data creates friction in DevOps workflows, why no one truly owns the problem, and how teams can work together to prevent data disasters. Through real-world stories, humor, and practical takeaways, you will learn how to bridge the gap between technical and non-technical teams and make data a priority without the finger-pointing.

GenAI Devops with MLOps, LLMOps and FMOps

Shoby Abdi (Senior Growth Partner, Altimetrik, Inc.)

This session explores how MLOps, LLMOps, and FMOps is a part of GenAI development, ensuring scalable, reliable, and compliant AI deployment. Learn best practices for automated evaluation, monitoring, and governance, optimizing machine learning, large language models, and foundation models. Discover frameworks that enhance observability, bias mitigation, and performance while integrating with DevOps.

Break

Break

Break

Mastering Salesforce Industries DevOps: A Guide to Omnistudio CLI and IDX Workbench

Luca Belligoli (Senior Technical Architect, Stratus Carta)

In this presentation, we will explore how to simplify DevOps in Salesforce Industries using the Omnistudio CLI (VBT) tool and IDX Workbench. Learn how to efficiently set up projects, automate processes, and manage deployments with Omnistudio CLI’s YAML file configurations and IDX Workbench’s intuitive GUI. A live demo will demonstrate how to interact with these tools, showcasing how to effectively manage and deploy Salesforce Industries projects with ease and speed.

How to Build a Roadmap When Everything Has Gone Wrong

Suzie Campbell (Assistant Director (Salesforce), Start Early)

Is your Salesforce backlog overwhelming, with stakeholders losing confidence and technical debt piling up? Through a real-world nonprofit case study, learn how to tackle an overwhelming list of competing priorities and create order from chaos. This session walks through practical strategies for prioritizing technical debt, creating a viable roadmap for system optimization, and implementing solutions that rebuild trust in your Salesforce instance. You'll learn proven methods for analyzing system health, establishing governance frameworks, and managing stakeholder expectations while tackling your backlog.

Architecture Patterns & DevOps with Agentforce and Data Cloud

Ryan Cox (Distinguished Technical Architect, Salesforce)

This session will walk through detailed architecture patterns for developing solutions with Agentforce and Data Cloud, including examples from some of the largest Salesforce customers, how Data Cloud One and other Salesforce clouds fit into a multi-org Salesforce architecture, and what development environments and devops look like around these solutions.

Lunch

Lunch

Lunch

Uncovering the Jobs To Be Done

Iz Wright (Product Manager, Gearset)

Ensure your DevOps tools and processes solve real problems, not just symptoms. This session explores the Jobs To Be Done (JTBD) framework to help teams uncover true deployment challenges, streamline workflows, and drive meaningful improvements.

Release Management for the Uninitiated

EJ Sherman (Senior DevOps Consultant, Palladin Technologies)

Trying to develop or improve a release management process for your team (or just you)? Trying to understand what are the essential factors for a successful release and how to survive when it is not? Give release management its due and context within the greater team and operations. Let's break it down so you own this process and your role. Learn to advocate for you and your team's needs in process improvements.

How to Supercharge DevOps Using AI

Ian Gotts (Founder & CEO, Elements.cloud)

Using AI we can now ensure the DevOps teams can focus on what matters most and deliver functionality that gets better adoption. This entertaining and challenging session will give you actionable ideas that you can apply in your organization.

Choosing the right Git branching strategy for your Salesforce team

Rob Cowell (DevOps Advocate, Gearset)

Version control is a fundamental building block of your Salesforce DevOps architecture, but the branching strategy is what will define success. Selecting the correct branching strategy is the most important step in defining a DevOps process that will work for your team’s unique needs. In this session, we’ll look at some different approaches to branching and help you to identify which approach will best suit your team.

You Have a Pipeline: Now What?

Matt Pieper (Director of Enterprise Engineering, LeafLink)

Having a development pipeline to move code from lower environments to higher is one part of the process - how do you use it effectively and tie it back to your roadmap? We'll cover DORA metrics as a primer, but also how to pull in other metrics such as velocity and planning. All of these metrics together help with the health of your team and pipelines.

Demystifying Salesforce Sandboxes: A Beginner’s Guide to DevOps and Application Lifecycle Management

Cassie Supilowski (Managing Director of Data Solutions, OneGoal)

DevOps, ALM, and release strategies can seem daunting, especially for admins with limited resources. And while building and testing in sandboxes is a best practice for releasing updates, getting started can feel overwhelming. In this session, we'll cover test environment basics, their importance, and how to use them effectively as a Salesforce admin. I'll share how our team evolved our sandbox and release strategy, along with tips, tricks, and tools we've discovered. By the end, you'll be equipped to elevate your Salesforce sandbox and release management practices with confidence.

Accelerate your Salesforce DevOps with Gearset

Max Vickers (Sales Engineer, Gearset) and Marina Pojani (Sales Engineer, Gearset)

Ready to take your Salesforce DevOps to the next level? Learn how Gearset can help you simplify and speed up your release process. This session will explore how teams are using Gearset to adopt DevOps best practices, improve collaboration, and deliver more efficiently across the Salesforce platform.

Drop-in session: Meet the Gearset Product Team

Claudia McPhail (Associate Product Manager, Gearset) and Iz Wright (Product Manager, Gearset)

This is a relaxed, drop-in session — stop by at any point to chat with the Gearset Product Team. Whether you’ve got feedback to share, questions to ask, or just want to say hello, we’d love to hear from you!

Transforming Your Salesforce Org from Technical Debt to Technical Wealth

Lynda Kane (Senior Salesforce Developer, Cerity Partners) and Joy Shutters-Helbing (Sr Manager, Salesforce Practice, CapTech Consulting)

Technical debt can slow down and limit the growth of your Salesforce organization, but with the right strategy, it can be turned into a valuable asset. This presentation highlights how identifying knowledge gaps while examining technical debt can lead to better training for admins and developers. It stresses the importance of thorough documentation, following best practices, and regularly evaluating the system. These actions not only reduce technical debt but also help teams create and sustain an efficient and strong Salesforce environment.

Break

Break

Break

Future-proof your DevOps strategy with testing and observability

Rob Cowell (DevOps Advocate, Gearset)

This session covers best practices for implementing testing and introduces observability principles to help you monitor deployments and delivery.

Salesforce Delivery Best Practices: Key Strategies for Successful DevOps Implementations

Denise Carbone (Director of Delivery, ImagineCRM )

Successful DevOps implementations in Salesforce require a balance of strategy, process, and technology. This session explores best practices for aligning teams, streamlining deployments, and ensuring continuous delivery while maintaining quality and governance. Learn how to optimize collaboration amongst project teams effectively. Whether you're starting your DevOps journey or refining existing processes, these insights will help you deliver scalable, high-performing solutions that support business agility and innovation in the Salesforce ecosystem.

Data Lifecycle Management Deep Dive

Andrew Cali (Sales Engineer, Gearset)

In today’s Salesforce environments, how you manage your data can make or break your ability to move fast, stay compliant, and drive innovation. This session takes a closer look at the full data lifecycle within the Salesforce platform. You’ll gain practical insights into each phase and leave with a clearer understanding of how to keep your data healthy, useful, and under control.

Five Reasons for Agentforce Hallucinations & How to Handle Them

Mehmet Orun (GM and Data Strategist, PeerNova)

Agentforce can be a game-changer for AI-powered Salesforce interactions, but AI hallucinations can erode trust and impact business outcomes. In this session, you'll learn the five most common causes of Agentforce hallucinations, how to assess your data to identify risks, and actionable strategies to ensure data readiness for effective agent interactions.